I also was not able to see the import option and was about
to give up, until I finally figured it out today! Here was my issue. I have manually entered my deductions for
years into TurboTax. Because of that,
TurboTax auto-populates my charity information and was not asking me anything
about ItsDeductible. As a last resort, I
selected all of my pre-filled charities and removed them from my return. Then I went back and tried entering charity information
again and whoola, there was the ItsDeductible import option, finally!! Hope this helps!