(Form 2210) Annualized AGI Keeps Getting ZEROED Out by TurboTax and Underpayment Penalty Re-Introduced?

[trhao]

What is going on here?

I entered all my cumulative quarterly data for AGI etc. after entering my taxes. Turbotax wiped out the penalty. Then when I log back in the penalty is back. So I click into Other Tax Situation > Underpayment Penalties...

Not only is all the data I entered gone/blanked/zero but the final field (which is always pre-filled in by TurboTax and not user editable) says "zero" for my final AGI. 

I can re-enter my cumulative quarterly data. The penalty again disappears. But as soon as I leave the form, the penalty re-appears. Rinse. Repeat.

Any ideas why Turbotax keeps losing my data and re-introducing the underpayment penalty? Is there some 'trick' to getting it to actually save the form data that I'm missing?

See picture - that "Zero" for total AGI should be impossible.

[trhao]

I checked again today - TurboTax is still DELETING or ZEROing out my Form 2210 data and showing a "zero" for my AGI.  And re-assessing the penalty. 

I re-entered my data. Again. Penalty went away (briefly while I'm finishing up the form). Exit the form Q&A, and penalty comes right back! All the form data is gone. Again. Re-assesses the penalty. 

Any suggestions for getting around this bug? At this point I'm not seeing a workaround short of jumping to another competitors platform...

Thanks,

[AmyC]

I would like to take a deeper look at this. However, I need a diagnostic file which is a copy of your tax return that has all of your personal information removed. Please notify me by adding @AmyC to your response. If I discover a solution, I will reply. Otherwise, it will be moved on to an investigation team.

You can send a token to me by following the directions below:

TurboTax Online:
Sign into your online account.
Locate the Tax Tools on the left-hand side of the screen. 
A drop-down will appear. Select Tools 
On the pop-up screen, click on “Share my file with agent.”
This will generate a message that a diagnostic file gets sanitized and transmitted to us.
Please provide the Token Number that was generated in the response.

TurboTax Desktop/Download Versions:
Open your return.
Click the Online tab in the black bar across the top of TurboTax and select “Send Tax File to Agent”
This will generate a message that a diagnostic copy will be created. Click on OK and the tax file will be sanitized and transmitted to us.
Please provide the Token Number that was generated in the response.

[trhao]

@AmyC 

OK thanks - Token 1219407

[DMarkM1]

@trhao  I'm taking a look at your experience.  I need some clarifying information.  As you might surmise when I open the sanitized file you sent the entries are already zero.  So that I might try to recreate your experience, would you please screenshot or list your entries for the annualized AGI, annualized itemized deductions, and net capital gains pages?  Thank you. 

Please @DMarkM1 on your response so that I will be alerted. 

[trhao]

@DMarkM1

Hi Mark - it does't really matter too much what you put in for Q1 thru Q3 (Q4 is always pre-filled by Turbo with "zero" (which is of course incorrect, should be AGI)). Here's some sample test values which reproduce the issue:

For the AGI screen, try 

Q1: 50K; Q2: 75K; Q3: 100K

Once you enter those 3 values, the penalty clears in the upper left corner.

The remaining screens have virtually no impact on calculating underpayment but here's some sample values...

For the Net Cap Gains screen, try:

LTCG: 100; 100; 100

Qual Div: 1K; 2K; 3K

For QBI screen, try:

50; 75; 100

For Credits screen, try:

100; 200; 300

As soon as "Done with Annualized Method" button is selected, the penalty is re-introduced in upper left. The data in the above screens will now again be zeroed out. 

[DMarkM1 · Accepted solution]

Got it.  Makes sense.  Go back and make your entries to annualize and zero the penalty.  Continue through to the page that reads "Done with Annualized Method" but do not click that button. Instead "Uncheck" the box on that screen.  Then click the "Done..." button.

@trhao 

[trhao · Accepted solution]

@DMarkM1

...and voila! With that pesky check box now un-checked, the return once again computes as it should! 

Great catch - Thank you so much!