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Some TurboTax customers may be experiencing an issue because TurboTax isn't allowing deductible home mortgage interest to flow into Schedule A. The issue is under investigation. If you’d like to receive progress updates, sign up at this link.
Double-check your entries as well, to confirm, for example, that you identified the loan as being secured by your home, the dollar amount of interest entered was corrected, and that the loan principal was entered and didn't exceed applicable limits. In addition, you may not have had enough total itemized deductions to exceed the standard deduction.
You can preview your return before filing to find out how your taxes were calculated and review the schedules. See here for details.
Please see this article and this one for more information on home mortgages from TurboTax.
Under current law, deductions for state and local taxes are capped at $10,000. Please see this article for more information.
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