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Level 2
Feb 18, 2021 11:35 PM UTC
Question

Error on Submission CA_Itemized

Rejected CA personal return. Here is the message.

 

"CA_Itemized - We've identified a potential issue in your California return due to an error in our software."

4 replies

mbp_starAuthor
Level 2
Feb 18, 2021 11:37 PM UTC

Need help figuring out this error. Seems like others have it. If anyone figures this out please help.

Level 2
Feb 19, 2021 12:08 AM UTC

I just had a customer with the same issue. We went to "fix my return" and then fix error, and it  had a long note to read, it stated to re-file if none of those deductions applied to him. So we just re-filed it. 

Level 2
Feb 19, 2021 12:20 AM UTC

Same error - I tried re-submitting since TurboTax didn't present me with anything to actually correct.

 

30 minutes later my return was rejected AGAIN.

 

Seems like there might be a bug in the software.