Energy efficient home improvement credit

I had a central air unit installed. No panel boards or things like that. I put the QMID code, cost of the unit. Everything’s good…until line 25. I did not have enabling property, I check no. It still wants me to enter an amount for the cost, because air conditioner is checked as enabled property. If I uncheck that, I get no credit, if I leave it checked, I get an error. My taxes were initially rejected because of this.
also, I had new windows installed. I keep reading that I can use the17 digit PIN instead of a QMID, but how? Where do I type it. Arg. My 90 minute estimated time to do my taxes is up to like 12 hours. lol.

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