The Turbo Tax software won't let me enter my tuition expense so I can claim the education credit. The number is zero and grayed out. When I click on the link for "Tuition and Enrollment Fees" it tells me that I have already entered the number which is obviously false. Where else could this number be entered? Will this glitch be fixed soon? Is there a work-around?
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If you see your school listed with a $0, follow these steps to enter your current year data:
If you still cannot edit the data or you cannot get to the Education Summary screen, follow these additional steps:
This should clear the section out entirely and let you start fresh.
The education tax credits are not calculating correctly claiming not eligible. Is there something wrong with the software?? I tested another tax software or a comparison and TT is definitely not working right. Any suggestions?? Thanks.
What version of the software are you using? Education credit can only be claimed when using TurboTax Deluxe and up. The credit is not available on the free version of TurboTax.
I'm using Turbo Tax Deluxe - Same software I used to claim the credit the past two years.
Hi Susan.
Thanks for your reply. It sounds like your instructions apply to someone using an online version of Turbo Tax. I am using Turbo Tax Deluxe that I installed on my PC via the disc. Do you have specific instructions for when the software is downloaded on your hard drive? Thanks.
just follow the prompts in TT (desktop version) under step x step process. It's rather intuitive. On the banner you'll see 'federal tax' and then 'deductions and credits'. look in there
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