Did you include the payment of 2,647 in my 2017 tax return with my credit card? There is no evidence in my reports.

[DoninGA]

Payment for what?  Payment with extension request?  Estimated tax payments?  State taxes owed and paid in 2017?
Federal taxes owed and paid are not entered on a federal tax return.

[Samuel-W--Prestidge-Jr]

My copy of the Tax Returns shows  Total payments of $2, 501.

[Carl]

On what line of the 1040? Payments already made to the IRS on your behalf, either by you or the person who paid you will be shown on line 74 of the 1040. If you owe the IRS more, then what you owe is on line 78.

[DoninGA]

Okay...What Form is your tax return?  1040EZ, 1040A, 1040?  What line on the tax return are you referring to?
Tax payments can be the taxes withheld from your wages reported on a W-2.  Estimated tax payments you made to the IRS during 2017.  Taxes paid with an extension request.
You really need to be more specific.

[Samuel-W--Prestidge-Jr]

I have used you service for several years and have been satisfied.  I'm concerned with the problem.

[DoninGA]

You have not answered any of our questions.  Without your assistance in answering these questions it will be very hard to help you.
No one can see your tax return but you.

[Carl]

If that was a tax payment, then no. All you paid were your TurboTax fees. When you owe taxes (to the IRS or the state) TurboTax does not act as an intermediary. You pay your taxes directly to the taxing authority. For federal taxes, you have several choices.

 - You can elect to allow the IRS to draw directly from your bank account by filling in the required information (bank routing number & your account number) on the 1040 lines 76b, c and d.
 - You can pay the IRS directly via bank draft or CC at http://www.irs.gov/directpay
 - You can elect the option to mail your payment to the IRS, at which point a 1040-V will be created by the program which you will have to print and include with your mailed payment.

For state taxes, not all states have all three options above available. What options are available to you, depends on the state.