Dependent care

Forum|Forum|4 years ago
February 8, 2022
4 replies
11 views

When doing my return, I received this message "SSN or EIN for each dependent care provider are not eligible for electronic filing" but i don't have any dependents. What can I do to fix this?

DoninGA

Level 15

This is a known problem for the Kentucky state tax returns.

See this TurboTax support FAQ to sign up for updates - https://ttlc.intuit.com/community/state-taxes/help/kentucky-e-file-showing-not-eligible-for-electronic-filing/00/2443350

mike07Author

Level 2

Wil it be fixed in Turbotax?

DoninGA

Level 15

@mike07 wrote:

Wil it be fixed in Turbotax?

Should be fixed with yesterday's update. If you are using the TurboTax desktop CD/Download editions then you need to update your software to the latest release. Click on Online at the top of the desktop program screen and then click on Check for Updates.