Child Tax Credit - SOLVED!

[Sillyna511]

Updated - Figured it out. The problem was that our income hadn't been entered yet (was just going through all the deductions while waiting for our W-2s), and you have to have a minimum income to qualify. Once our income was in, we qualified. 🙂

I was going through TurboTax online, and when it was checking if we qualify for the $2,000 per child credit, it asked something like "Were you a bona fide resident of Puerto Rico in 2024?" I clicked NO.  Then it said we do not qualify! I think there might be an error on the Turbotax website because maybe it was supposed to ask if we were a resident of the United States OR Puerto Rico? But it didn't. And the system will not let me go back into that from to edit it or double check it. 

[xmasbaby0]

We cannot see your screen or your tax return, so we cannot know how you answered the questions.  If you are having a problem with claiming a dependent, sometimes it helps to just go back to MY INFO, delete the dependent and then re-enter them and go through the screens again.

[Opus 17]

What address are you using?