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Level 3
March 9, 2023
Solved

Chat History?

  • March 9, 2023
  • 1 reply
  • 31 views

How to review content of previous chats?

    Best answer by MichelleLO

    There isn't any way to retrieve or view the chat log from a prior conversation with an agent. You would need to copy the chat log prior to closing the chat and paste it to another document or print it.

    1 reply

    Level 15
    March 10, 2023

    There isn't any way to retrieve or view the chat log from a prior conversation with an agent. You would need to copy the chat log prior to closing the chat and paste it to another document or print it.

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