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mhr1
Level 3

Chat History?

How to review content of previous chats?

posted
‎March 9, 2023 1:33 PM
last updated ‎March 09, 2023 1:33 PM
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MichelleLO
Intuit Alumni

Chat History?

There isn't any way to retrieve or view the chat log from a prior conversation with an agent. You would need to copy the chat log prior to closing the chat and paste it to another document or print it.

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View solution in original post

‎March 10, 2023 9:15 AM
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1 Reply
MichelleLO
Intuit Alumni

Chat History?

There isn't any way to retrieve or view the chat log from a prior conversation with an agent. You would need to copy the chat log prior to closing the chat and paste it to another document or print it.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
‎March 10, 2023 9:15 AM
666
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