!099-Q negative number issue

[SAJJADMUEED]

I am trying to enter 1099-Q from College Illinois to federal tax return. The box 2 earning is in parenthesis which I understand is negative numbers. The sum of Box 1 and Box 3 is true only when Box 2 figure is negative. The turbotax 2023 Premier will not let me enter the negative sign before the numbers in box 2 and wont let me proceed. Please help. Thanks

[AmyC]

You may have something odd happening. You should be able to enter it. Follow these steps:

Desktop version: 

1. Delete the form
2. Save your return while closing the program.
3. Update the program
4. Open
5. Enter the information again.

Online version:

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

For stuck information follow these steps:

1. Delete the form/ worksheet- if possible, see How to Delete  
2. Log out of your return and try one or more of the following:
   • Don't use Internet Explorer.
   • Clear cache and cookies,
   • Sign in using a different browser.
   • Sign in using a different device.
3. Log back into your return.
   • Enter the information again.

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