1002659
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 

Cant save tax file using windows 10 with windows defender

I could not save my tax file when done for the day. The error message was " can not find file".

 

The solution was to:

1.  go to windows defender, Manage Ransomware PRotection

2.make sure Control folder  access is OFF

3. Save file

4 Click on' allow an app through controlled folder access"

5 Select turbo tax

6.  turn Control folder  access ON to secure your computer

 

Hope this helped

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

Unlock tailored help options in your account.