I am filling out the NY state tax form thorugh turbotax. I am looping between 2 screens for NY City Residency and Yonkers Residency. There seems to be a bug. I showed the relevant form and entered the residency values correctly, but I still can not get past the screen. I am running the Turbotax software I just downloaded a few minutes ago.
You'll need to sign in or create an account to connect with an expert.
Run manual updates and see if that helps.
How do I do that? I went to the Online dropdown and checked for updates, and it said my Turbotax is up to date. ( I downloaded it 2 hours ago)
I don't think both of those radio buttons are supposed to be checked. Something is definitely wrong.
I agree with you. You might have to check some of your other entries, and since we cannot access your return in this public forum, you may wish to speak with customer service. Some entry is creating what you see on that screen. Try clearing the state and starting over. I've never personally seen anything like that.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
lgj3184-gmail-co
New Member
tngrl
Level 1
shayanakbar
New Member
slimop8
New Member
manydogs
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.