Wrong State Selected

[kpg1211]

Doing my 2019 Tax Return online, I accidentally entered the wrong state to begin filing my state tax returns. How can I go back and select the correct state without purchasing turbotax state return again.

Thanks

[VolvoGirl]

Are you using the Online version?  Have you paid for state yet?

You can try to delete the state,   

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-delete-my-state-return-in-turbotax-on...

[kpg1211]

I downloaded the Deluxe + State from amazon. There is no left menu. I haven't seen anywhere that I can delete state.

Thanks

[DoninGA]

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@kpg1211 wrote:

I downloaded the Deluxe + State from amazon. There is no left menu. I haven't seen anywhere that I can delete state.

Thanks

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https://ttlc.intuit.com/community/state-taxes/help/how-do-i-clear-my-state-return-in-the-turbotax-fo...

[VolvoGirl]

Oh you said Online and picked the online version for your question.  Desktop is different.  Did you already actually download the wrong state?  You need to call in and ask them for the right state.

Contact Customer Service
5am-9pm Pacific Time Monday - Sunday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632