TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 2

Question

Won't let me e-file state

Forum|Forum|4 months ago
March 2, 2026
1 reply
87 views

TurboTax desktop thinks I want to file state return by mail.

Level 10

Have you already filed by mail your federal return?. If yes, you must wait until the IRS accepts it before you can submit your state.

Here are some common reasons why your state return cannot be filed:

The state return is on hold until the federal return is accepted.
Some state forms are not available yet.
Software and data issues. To fix this, try clearing your browser's Cache and Cookies.

If the issue persists, you may be forced to mail the state return too.

Level 2

Nothing I tried worked. Waiting until federal was accepted, clearing cache, trying to find a reset button, etc. So I gave up and mailed it.