Why do I qualify for a Federal Tax Credit?

[ekol]

I am wasting valuable time.  Please have a live person chat online with me.  No more Robot talk

[ekol]

Is there someone there that can help me?

[xmasbaby0]

No one in the user forum can see your screen or your tax return.   There are a number of federal tax credits ---but you have not told us which one you are seeing on your tax return.

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

[JotikaT2]

It depends.

Did you happen to answer the questions for the Recovery Rebate Credit?  This might be resulting in a credit on your federal income tax return. 

This credit is given to taxpayers who were eligible for stimulus payments but who never received the payments.

Please see the attached link for more information on who can claim the credit.

Recovery Rebate Credit eligibility

When you prepare your 2020 income tax return, be sure to do the following to ensure the credit is calculated correctly on your income tax return. 

1. In the Federal section, select the Federal Review interview section at the top of the screen.
2. This will take you to the input section for the Recovery Rebate credit.
3. Be sure to indicate the actual amount of each stimulus payment you received on the page that asks if you received a stimulus payment.  There will be two boxes and both need to be completed.  If you did not receive any stimulus payments, please indicate We didn't get a stimulus payment by checking that box.

If you received both stimulus payments, your payment entries above will remove the credit.

If you did not receive the stimulus payments, you will be given the applicable Recovery Rebate Credit as outlined in the link above as it applies to your particular situation.