Why am I getting Complete your nonresident return first alert when I completed nonresident return first?

[sophiesdad]

Work in MO, live in IL. 100% income from MO. As in previous years I finish Federal return, then MO, then IL. TT says IL return looks great but when I go to do final complete check I get a warning saying to complete my nonresident return first?

[ThomasM125]

The reason you are encouraged to complete your non-resident return first is you need the income tax figure from that state to calculate the credit for taxes paid to another state on your resident state tax return. I suggest you review that entry on your Missouri tax return to make sure it is correct before you file your tax return.

[jhvig]

I have the same situation and I have reviewed it several times.

[BillM223]

jhvig

I have to ask some obvious questions.

1. What are the two states?

2. Which state is your resident state?

3. What version of TurboTax are you using (Online or CD/download)? If the latter, Windows or Mac?

4. Where are you getting this alert "Complete your nonresident return first"? In the federal review? In the state review? Someplace else?

5. In your nonresident state, did you go all the way to the end of the state interview until you are returned back to the screen from which you entered the state interview?

@jhvig 

[greg8888]

having the same problem - gone thru the state returns a couple time - no error and no unanswered questions.  TT has flaws, and they provide ZERO support - except for extra fees...to fix their errors.   

[jhvig]

Turbotax told me I would need to submit a paper copy because things were incorrect. I assume, they would till charge the same amount. After spending many, many hours on this and other issues, I bailed and went to a different online tax company and completed it in an hour. I have used Turbotax for several years but they have made some things more complex than they need to be.

[jhvig]

I did the nonresident first (Missouri). After it checked it, Turbotax indicated it was complete. After that, I went to my home state of Illinois.  I noticed that it said something about Missouri after I completed Illinois. Turbotax would not allow me to add the credit for the local taxes (St. Louis) paid to the other state taxes and after I completed it, it indicated I could not submit it electronically because of issues. After this and other things in the Federal Return, which were needlessly complicated, I gave up with Turbotax.

[BrittanyS]

I would like to take a deeper look at this. However, I need a diagnostic file which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below:

TurboTax Online:

1. Sign into your online account.
2. Locate the Tax Tools on the left-hand side of the screen.
3. A drop-down will appear. Select Tools
4. On the pop-up screen, click on “Share my file with agent.”
5. This will generate a message that a diagnostic file gets sanitized and transmitted to us.
6. Please provide the Token Number that was generated in the response.

TurboTax Desktop/Download Versions:

1. Open your return.
2. Click the Online tab in the black bar across the top of TurboTax and select “Send Tax File to Agent” *
3. This will generate a message that a diagnostic copy will be created.  Click on OK and the tax file will be sanitized and transmitted to us.
4. Please provide the Token Number (including the dash) that was generated in the response.

*(If using a MAC, go to the menu at the top of the screen, select Help, then, “Send Tax File to Agent”)

 @greg8888 

[atinhindocha]

Hi, @BrittanyS 

The token number is 1304240. 

Resident state - Indiana 

Non resident state - California 

On TurboTax online, on window, when I try to file taxes, it says following " 

Important: Complete your nonresident return(s) first." 

Thanks 

Thanks 

[BrittanyS]

I was able to remove the alert by deleting the resident return and running through the nonresident return again.  After running the nonresident again, I then added the resident return back.  If this does not work for you please respond back to this thread.

@atinhindocha 

[Danpam]

Hi, @BrittanyS 

The token number is 1305639. 

Resident state - Missouri 

Non resident state - Kansas 

On TurboTax online, an error messages states " 

Important: Complete your nonresident return(s) first." 

Thanks 

[Mike9241]

your home state will give some sort of credit for income taxed by both your home state and nonresident state. for the computation to be correct it is necessary to complete the non-resident state first. 

[Danpam]

I am aware that I need to complete the non-resident first. I have done that multiple times. 

[jhvig]

I tried that before but gave up.

[jhvig]

Thanks for responding.