Why am I getting charged additionally after paying for the program?

3 replies
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I am a bit frustrated with Turbotax. I've purchased the Deluxe program from Sam's Club and paid an additional amount to add UT state tax return. That, I thought would be it. After getting through all my documents and choosing to pay with my credit card, it asks me to pay for another $25. The item says TURBOTAX DESKTOP STATE RETURN UT TAX YEAR 2023 E-FILE. I already paid for my UT state when I started my state return. This seems a bit absurd and would like some assistance if anybody can help.

DawnC

Employee Tax Expert

You paid for the state software to prepare the return for mailing. There is a $25 e-file fee for state returns. You get 5 free federal e-files, but the state E-file is not included. You can file your UT return by mail and avoid the e-file fee.

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ysysAuthor

Level 2

Well that was something that I wasn't aware of. To file it by mail, do I just print out what I have and send it to the state tax office?

VolvoGirl

Level 15

One thing let me ask. What did you pay to add UT state return? Was that the $40 to buy a state download program? You probably didn't need to buy that. Because Deluxe should come with 1 free state program download. Unless you bought the Deluxe that does not come with a state program. Deluxe comes 2 ways, Deluxe with state program and Deluxe without state for states that don't have an income tax.

Yes in the Desktop program it is $25 ($20 before March 1) to efile each state return. But you probably got a $10 credit from Sam's to apply to the fee. Unless you used it already to buy the state Program.

Here is Sam's Deluxe. See there is Deluxe + State and Deluxe with no state.