Skip to main content
Level 1
February 10, 2020
Question

utah state return

  • February 10, 2020
  • 4 replies
  • 3 views

i filed my federal return and then it says it transferred the filing info to my utah state return. when i try to efile the state return it says the filing status doesn't match the federal return and i can't efile. when i tried to review the state return, it doesn't have any entries transferred from the federal return and i have no way to edit the state return. how do i resolve this?

    4 replies

    Level 2
    February 10, 2020

    Having issues too, it won't let me file electronically.  AND!!  online it gives me a return, but when i installed from my disc, the purchased version gave me a return of $0

    I'm wondering if there's a bug in the Utah State Tax

    KathrynG3
    Level 14
    February 10, 2020

    First, on the outside chance that you do not need to file a Utah return, click here for who must file Utah TC-40.

     

    Second, I recommend going through a systems check and program update.

    • Start by closing and re-opening the program
    • Check that your device meets system requirements. (If it does not, I recommend trying on another device. If you are using the Desktop version, the CD can be downloaded on up to 5 devices.)
    • Update the program and clear the cache & cookies
      • For Onlinefollow these steps:
        • Sign out of TurboTax
        • Clear cache & cookies, which in general is done by holding down Ctrl+Shift+Del. Under the Basic tab, clear data for at least 24 hours, but preferably 7 days
        • Close your browser window
        • Re-open TurboTax, preferably in Chrome
      • For Desktop, if the state is not populating, I recommend doing a manual update and then re-downloading the State for Windowsfor Mac
    Level 2
    February 10, 2020

    Had the same issue.  It was due to TT stating I was not a full year resident.  To correct it, I did the following:

     

    Clicked on Forms.

    Chose Info Worksheet, under Utah Inividual

    Clicked the checkbox for full year resident in Part II - Resident Status.

     

    You can then click Step-by-step to go back.

    Level 2
    March 12, 2020

    I'm having the same problem.