utah state return

[zempter]

i filed my federal return and then it says it transferred the filing info to my utah state return. when i try to efile the state return it says the filing status doesn't match the federal return and i can't efile. when i tried to review the state return, it doesn't have any entries transferred from the federal return and i have no way to edit the state return. how do i resolve this?

[aaa324]

Having issues too, it won't let me file electronically.  AND!!  online it gives me a return, but when i installed from my disc, the purchased version gave me a return of $0

I'm wondering if there's a bug in the Utah State Tax

[KathrynG3]

First, on the outside chance that you do not need to file a Utah return, click here for who must file Utah TC-40.

Second, I recommend going through a systems check and program update.

• Start by closing and re-opening the program. 
• Check that your device meets system requirements. (If it does not, I recommend trying on another device. If you are using the Desktop version, the CD can be downloaded on up to 5 devices.)
• Update the program and clear the cache & cookies
  • For Online, follow these steps:
    • Sign out of TurboTax
    • Clear cache & cookies, which in general is done by holding down Ctrl+Shift+Del. Under the Basic tab, clear data for at least 24 hours, but preferably 7 days
    • Close your browser window
    • Re-open TurboTax, preferably in Chrome
  • For Desktop, if the state is not populating, I recommend doing a manual update and then re-downloading the State for Windows; for Mac

[bboy13]

Had the same issue.  It was due to TT stating I was not a full year resident.  To correct it, I did the following:

Clicked on Forms.

Chose Info Worksheet, under Utah Inividual

Clicked the checkbox for full year resident in Part II - Resident Status.

You can then click Step-by-step to go back.

[lscooper]

I'm having the same problem.