Unable to print/file State return after registration (online version)

[caymanty]

Hello:  I have a free Premier online version through Fidelity.   I registered the product after I completed the Federal return but before completing the CA State return.   Since then, I also completed the CA State return.  Now I cannot file or print either returns.  Instead, I get a message that I hit a "snag" and to "Try Again" when I get directed back to "Review Your Order".   If I delete the CA State return, then I can print/file the Federal return.  When I looked at the Product Summary, it appears that the State return is not noted (where as in 2023, I completed both returns before registration and the Product Summary shows both the Federal and State returns).   Any idea how I can "reverse" this ?   Thank you.