TT won't let me file because it thinks each of three items should be equal to the sum of all three. Oregon

[Randell21]

When I try to transmit my return I get this:

Sch OR-WFHDC: Provider Amount You Paid of $500 and total you paid to provider of $3000, should always be the same.

(Dollar amount changed for privacy)

Basically, there are three child care providers, $500, $1000, $1500.  That totals $3000 (which TT calculated).

The bug seems to be that is appears to expect only 1 provider and has some kind of check that the first provider amount matches the total.

How do I report this?  How can I work around this and file anyway?

[AmyC]

When you entered the individual, the total paid, the providers, it is creating an error? Is this a warning error that you can continue past, letting you file or is it blocking you from filing? Are your forms correct?

 To print or view  your forms, including all worksheets:

• In desktop, switch to Forms Mode. 
• For online:
  1. On the left side, select  Tax Tools
  2. Select Print center
  3. Select Print, save or preview this year's return
  4. If you have not paid, select pay now.

A full or corrupted cache can cause problems in TurboTax, sometimes you need to clear your cache (that is, remove these temporary files).

Online version:

1. Delete the form/ worksheet- if possible, see How to Delete  
2. Log out of your return and try one or more of the following:
   • Don't use Internet Explorer.
   • Clear cache and cookies,
   • Sign in using a different browser.
   • Sign in using a different device.
3. Log back into your return.
   • Enter the information again.

Desktop version: 

1. Delete the form
2. Save your return while closing the program.
3. Update the program
4. Open
5. Enter the information again.