TT Business 2022 - Unable to open file or reinstall NC state program after computer crash

[rmackowsky]

My laptop died. Luckily all data was backed up. Bought new computer, reinstalled TT Business 2022. Trying to open existing file, I get message saying "Your federal tax return is now on this computer. Let's get your NC State tax forms next. Error 190." When I click on "Download my state forms", the state download dialog opens. But when I try to select my product (NC S-Corp), it's not there. The only NC option is Partnership.

If I close the state download dialog, or if I close the initial "Error 190" dialog, it just goes back to the home screen - it won't all me to open my existing file, so I can't even get to my Federal return.

Help?

[MichelleLO]

Please see the below TurboTax Help Article to assist you with Error 190.

Error 190 when opening file in TurboTax CD/Download

[BG72]

I BROUGHT THIS CD, TURBOTAX HOME&BUSINESS. IT HAD 5 FEDURAL AND ONE STATE FORM ON IT.

I DOWNLOADED THE CD AND ITS TELLING ME I NEED TO PURCHASE A STATE FOR A FEE.

I PAIED $100.00 FOR THIS CD. I NEED IT TO DOWNLOAD MTY STATE TAX FORM.

[CarissaM]

Did you purchase the CD from Turbo Tax or another retailer? As some retailers sell federal only. 

Also, if you e-file regardless of where you purchased, there is a fee for e-filing. @BG72