Tax specialist clueless of my state rejection error message

[1056513]

"There is an internal processing error with your return. Please update to the latest software (for web products this will happen automatically) and run a final review of your state return. If prompted, clear any errors by making the appropriate change and re-submit this return electronically. We apologize for any inconvenience this may have caused."       I am using the online version which is intuit and I cant get past this error message of my rejected CA return and when I called the tax specialist he was clueless. Either fix the issue and/or refund for the inconveinience but I do need to get this filed. Thanks

[fanfare]

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