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HiFive
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Still unable to purchase additional state thru Turbo Tax Software

I have had this problem for at least two years where I am unable to purchase additional state and pay for eFile thru the Turbo Tax software.   I keep getting the same error where it could not process my credit cards (I tried two different credit cards too).  My only option is to call in to make the purchase.  I don't understand why I have to do that and don't want to.

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1 Reply

Still unable to purchase additional state thru Turbo Tax Software

High security setting on your Browser might be blocking it?

 

The Brave browser is known to cause similar problems....but could be any of them.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
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