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Bobbie81
Returning Member

State Tax won't e-file

I can file my Federal tax but cannot file my state.  The TurboTax program hangs up and does not allow me to the pay by credit card.

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5 Replies

State Tax won't e-file

What state?

Bobbie81
Returning Member

State Tax won't e-file

Idaho State Tax.  I have never had a problem with Turbo Tax until this year.

 

My federal tax E-filed perfectly.  My Idaho state tax does nothing

RobertB4444
Expert Alumni

State Tax won't e-file

The program allowed you to create your Idaho state return but will not allow you to file it?  Please clarify the error that you are receiving so that we can help you with it?

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Bobbie81
Returning Member

State Tax won't e-file

Nothing happens when I enter "continue".  The message says it will direct to TurboTax Online store for payment, and then it just sits there and times out.  Never goes any further.

Cass0317
Intuit Alumni

State Tax won't e-file

In some instances, temporary internet files can disrupt access to secure websites. If a page fails to load, try clearing your browser's temporary internet files, including cachecookies and browser history. Then close and restart your browser. If the issue persists, you may also want to try using a different browser.

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