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smarkley
Returning Member

State tax return not printing correrctly

When will turbo tax fix it, so I can print a state return with the refund's routing and account number?  I don't want to pay $25 or wait 6 weeks for a check refund.

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6 Replies
LindaS5247
Expert Alumni

State tax return not printing correrctly

Please clarify your question by adding some information so we can provide a more helpful answer.  What state are you trying to print?  What error message are you getting?  Is this a prior-year tax return or current?

 

 

Please feel free to come back to TurboTax Community with additional information or questions or click here for help in contacting Turbo Tax Support. 

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smarkley
Returning Member

State tax return not printing correrctly

When I pick print state return it does not print the routing and account number.  The 1 inch part of the return that should show the information is just totally blank.

smarkley
Returning Member

State tax return not printing correrctly

Current return 

BillM223
Expert Alumni

State tax return not printing correrctly

1. Did you/ are you going to e-file this return?

 

2. Did you enter the bank routing info and account number into TurboTax?

 

3. If so, then the XML packet (the data format that your tax return is converted into in order to send to the IRS) will contain your bank routing info and account number.

 

NOTE: TurboTax does not send the PDF copies of your return to the IRS, but a data format, so don't be concerned if something is blank on the paper copy or PDF copy of your return.

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smarkley
Returning Member

State tax return not printing correrctly

1.I am filing by mail.  Thus, it has to print correctly to get my tiny refund direct deposited.

2. I entered all the data points.

3. No xml packet is sent when mailing the return.  

 

I am not paying $25 just to file electronically.

BillM223
Expert Alumni

State tax return not printing correrctly

1. As Linda asked you, which state?

 

2. Online or CD/download TurboTax?

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