State Tax Filing

Forum|Forum|3 years ago
March 15, 2023
5 replies
48 views

TurboTax Premier 2022 will not let me start my Virginia state tax return - keeps saying it is downloaded but will not start it.

EbonyA

Level 13

Besides not starting, are there any error messages being received? In the interim, please make sure you check for updates.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

samuddc01Author

Level 2

Thank you for your prompt reply. I used the CD to install Turbo Tax Premier 2022 and the software are all up-to-date, both Federal and Virginia State, but the VA return does NOT start. I shut down and rebooted the laptop (Windows 10 Pro) and the VA return still does not start. There are no other error messages.

MichelleLO

Level 15

Please follow the steps in the below TurboTax Help Article to see if that helps to resolve the issue for you. You will want to make sure you save a copy of your tax file prior to trying the troubleshooting steps.

State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"