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Level 2
February 23, 2020
Question

state tax e file not working

  • February 23, 2020
  • 6 replies
  • 21 views
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    6 replies

    RidleyAuthor
    Level 2
    February 23, 2020

    TT deluxe program says update needed before MA state filing,...  when i check for updates it says my program is up to date.  then i try again to submit the return, and again it says i need an update.  stuck in endless loop.

     

    rebooted computer, restarted TT, checked for updates again, confirmed i'm up to date, resubmitted return...same result... check for updates...  frustrating...

    Level 2
    February 23, 2020

    same here. have called twice. support hung up once of the 2 times. they dont know how to fix this. we all need to switch to a different program.

     

    submit your federal taxes separately and that works, but the state returns dont work. this is unacceptable.

    Level 2
    February 23, 2020

    I'm having the same issue with Michigan e-file.   I've already paid the $19.99 and at this point just want to file manually and get my refund.   I had to jump through a bunch of hoops just to get federal e-filing working....now this!