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Brianb1
New Member

State Form

My state shows up but when i click on start it does not do anything except telling me everything is up to date. It wont let me do my state taxes 

9 Replies
Forester
New Member

State Form

I have the same problem. Seems to show state download as being there, but no form, data, or processing of state information. When attempting to remove state download, it does not show as even being present. Need help to complete state form.

linus1
Level 1

State Form

I am in the same boat. June 5th. Turbotax please help fix this issues. - Linus

mesquitebean
Level 15

State Form

I'll assume you are all using the desktop software (CD/download).

 

Is this the issue:   Is it a state download update loop?  If so, the FAQ below has a possible solution:

 

FAQ:  State download update loop

https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-...

 

If you otherwise need to talk to TurboTax Support, here's how to reach them:

Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri

 

You can use this contact form to get a phone number:
https://support.turbotax.intuit.com/contact

 

tjbassoon
Level 1

State Form

The loop you describe is accurate, however your solution did not solve the problem for me. removed all states, tried to re-download, still getting the loop.

 

Edit: maybe working now. I went back in and uninstalled all states a second time for both personal and business separately. Now my states are actually downloading.

chirley1
New Member

State Form

My purchase contained both federal and state returns but when I attempt to do my state I'm told I must Purchase a state program.

linus1
Level 1

State Form

worked and issue resolved mesquitebean. thank you

mesquitebean
Level 15

State Form


@linus1 wrote:

worked and issue resolved mesquitebean. thank you


You're welcome.  Good luck.

chasb41504
New Member

State Form

I want to finish and file my state taxes

CatinaT1
Employee Tax Expert

State Form

Are you having a problem?  Why are you not able to do this?

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