state filing

[clancyodio1]

Why am I am being charged for state efiling?

[bluedeb · Accepted solution]

With the CD/Download software you get a Free State program (to prepare your return), there is a charge to e-file a State return.   You can mail in your State return to avoid the e-file charge.

With the Online version, there is no charge to e-file, the charge is for the returns.  It is the same price whether you e-file or mail in your return.

[jchap1]

I am really getting pissed. I have evidently been scammed by Turbo Tax. Now I am being charged for filing my State tax!!

[jchap1]

I will go to the Better Business Bureau about this matter and  any other authority.

[bluedeb · Accepted solution]

@jchap1  Since this is not your post, I have no idea why your upset.  It states that on the version you choose that there a free Federal & State (1 State Download), & 5 free Federal e-files.  It does not state that you get any free State e-files.  If you purchased the CD at a store, the box also shows, 1 free State (Deluxe & above)

[Owenbradley]

Why is my state taking so long it’s never been like that ??

[SForrestLO]

@Owenbradley

Can you clarify the issue? What do you mean by taking long? Have you filed already? If so, you can contact your state for the status of your refund. 

[15yearuser]

THE PROCESS FOR STATE FILING IS AWFUL. WHEN MY PAYMENT WAS NOT ACCEPTED, THE PROGRAM GAVE ME A SUPPORT NUMBER WHICH DIRECTED ME TO AN AUTO ATTENDANT WHICH WAS NOT RESPONSIVE TO MY NEEDS AND THE REMAINDER OF THE DIRECTION FROM TURBOTAX WAS USELESS. I WAS DIRECTED TO A FOREIGN SPEAKING LIVE PERSONA TWICE ON POOR CONNECTIONS, THEN FINALLY THE SECOND PERSON DID NOT UNDERSTAND WHAT I NEEDED AND REDIRECTED ME TO A DOMESTIC REP WHO ALSO WAS UNFAMILIAR WITH THE TYPE OF PROBLEM I WAS HAVING. FINALLY AFTER ABOUT 90 MINUTES OF TIME WASTED, WE MANAGED TO GET THE JOB DONE. I HAVE NEVER BEEN THIS DISAPPOINTED WITH TURBOTAX. AND THIS WAS WHEN I WAS TRYING TO GIVE THEM MONEY! IT WOULD HAVE BEEN FASTER TO TAKE IT TO THE POST OFFICE AND MAIL IT IN BY CERTIFIED MAIL!