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Level 2
December 23, 2019
Question

State download

  • December 23, 2019
  • 1 reply
  • 8 views

I received my 2019 CD and it has a Massachusetts state download however I need a Connecticut one not Mass. How do I correct this?

    1 reply

    DoninGA
    Level 15
    Level 15
    December 23, 2019

    If you have not downloaded the MA state program, then click on Online at the top of the desktop program screen.  Click on Download State.  Choose the state you want to download.

     

    Otherwise, contact TurboTax support to see if they will provide you with the CT state download.

     

    Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

     

     

    PapatomAuthor
    Level 2
    December 23, 2019

    is did not work, I have a call back in to customer support to get a code to make the change