State Download

Forum|Forum|6 years ago
February 13, 2020
1 reply
10 views

When starting the state return it says it will download, then says the software is up to date. But when I press it to continue to state the State return, it will not let me continue. I just need a single state- Arizona.

TurboTax Deluxe Online

Kat11_2

Alumni - Champ

I'm sorry you're experiencing this difficulty. This is a known issue and TurboTax has issued the FAQ linked below to assist users. Please follow these instructions, which should resolve your issue.

State Loop indicates TurboTax is up-to-date after updating but won't allow you to install your state

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*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***