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Refund fee of failing state tax return e-file

Hello,

 

I live in CA and last Friday I sent e-file of federal and state tax return.

The federal return was accepted quickly, but state one was rejected.

 

I tired 4 times and eventually rejected.

Based on the recommendation of the community I print out and send today.

 

For the e-file of state tax return I paid for $25, but I couldn't e-file.

How can I refund e-file fee for state tax return?

 

Thanks.

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2 Replies
DanielV01
Expert Alumni

Refund fee of failing state tax return e-file

For any billing issues, please call in this experience to our phone customer support service by using the instructions in the following link: How do I contact TurboTax?

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Refund fee of failing state tax return e-file

Hello,

 

I called the number you informed, but the phone doesn't connect to the person.

It only say just sending link page,  but I didn't receive any link page after one hour.

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