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Recommend a second review continues to come up

I'm completing 2 state taxes, 1st state DE, as I lived there for the 1st 20 percent of 2022, and 2nd state SC, as I moved to SC and spent 80% of 2022 there. I've entered all information in both states now. The DE taxes in Turbo Tax comes up with "We recommend a second review" & Run review again. I have run the review again but it keeps coming up multiple times which I have continued to run. Is there something wrong with the DE taxes for the "Run Review Again" to keep coming up?

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1 Reply
HeatherPLO
Intuit Alumni

Recommend a second review continues to come up

Please try the following steps which may help clear the loop you are experiencing in the Online version:

  • Log completely out of Turbo Tax.
  • Then, clear your cache and cookies within your browser and completely close out of it.  I have included the Help Articles below if you need assistance with clearing cache or cookies.
  • Re-open the browser and log back into Turbo Tax and see if this fixes the situation.
    • You can also try a different browser as well, or "incognito mode".

If none of the above steps resolve the issue, please reach back out here in the thread and someone will follow up with the next steps. 

 

Clear Cache

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If you are using the Download/Desktop version, you will need to make sure you have updated your software.  To manually update for Windows, please see the Help Article here.  For Mac, please see this Help Article.  

 

 

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