Msg says "We need a little more info...", then just loops

[Jerry Kincaid]

When I am running the final analysis, the Federal checks out fine.  The State (California) issues message:

"We just need a little more info to finish your California taxes."

When I click the LET'S FINISH CA NOW button the programs just loops back to this same screen. 

[KarenM90]

If you are using an online version of TurboTax, please try another browser, or try clearing cookies.  Here is a link that will give your more information on clearing cookies on major browsers.

Clearing Cookies on Major Browsers

If you are using a desktop version of TurboTax, please try doing a manual update.  This link will help you with those steps:

Manual Update for TurboTax Desktop

[miscott07]

I am running the desktop version.  I updated this evening.  I encountered this problem.  I re-ran the update and the problem persists.  I cannot file my taxes.  HELP!

[johngate]

Same for me.  "Let's finish CA now.  "

>> Exactly.  I updated and reopened. Using Windows 10 Desktop program.

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Turbotax has abandoned this complaint.  Can someone please respond?