Hi. Having the same problem as link below (repeating loop that says "software up-to-date" but can't even get to the (free) state file. Did Uninstall and Reinstall twice, including in Selective Startup Mode. Using TT Deluxe 2019 (on Win 10 Home) from Amazon. Very frustrating. Any help appreciated!
State install/e-file update loop: state not installed after installation or TurboTax needs to update prior to e-file
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You can see if you can update your software by doing the following:
If this still does not update the program, click the Help button on the top menu bar.
This will allow you to get product support to ensure your software has been updated to the latest version.
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