Payment to e-file for state is not reflecting

Forum|Forum|4 years ago
April 18, 2022
4 replies
14 views

The turbo tax package that I purchased initially had only federal e-file included. However, I wanted to do e-file for state as well and made the purchase through the software. However, the purchase is not reflecting while trying to e-file state returns and keeps taking me to the purchase modal window. Could any one help me here?

DanielV01

Level 15

What is the state? We don't have access to your account from this public forum.

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BALA GAuthor

Level 2

Below is the message I am getting on the software and it's asking me to enter the confirmation number. I got an email confirmation for payment but it had only the order number but not the confirmation. TurboTax State Electronic Filing State Minnesota Serial Number 1-0-5115 Amount $20 Order number: TTDCDLA163763736 Order date: Apr 18, 2022 Total charges: $25.00