NY State Returns Technical Problem: "Start" buttons missing from "Changes to Federal Income"

[rzado]

In NY State Returns, "Changes to Federal Income," the first row of each section here is missing the "Start" button. I've tried logging in with the iPhone app and am still missing the "Start" button.

Has anybody else seen this before and know a fix?

I'll try to call support tomorrow (late at night here and the wait time is >1hr).

[rjs · Accepted solution]

That first row is a description or explanation of the bold heading above it, not a separate topic. It's not supposed to have a Start button.

[rzado]

Ahh, great, thanks for pointing that out!

Maybe some feedback for the TurboTax team that the format is a little ambiguous, though I might be the only one.

[ldunl003]

Can’t download my TurboTax on my computer, keep getting error code 1305.

[HeatherPLO]

Please reach out to us directly here.