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Level 2
July 12, 2020
Solved

NY State Returns Technical Problem: "Start" buttons missing from "Changes to Federal Income"

  • July 12, 2020
  • 4 replies
  • 47 views

In NY State Returns, "Changes to Federal Income," the first row of each section here is missing the "Start" button. I've tried logging in with the iPhone app and am still missing the "Start" button.

 

Has anybody else seen this before and know a fix?

 

I'll try to call support tomorrow (late at night here and the wait time is >1hr).

 

 

Best answer by rjs

That first row is a description or explanation of the bold heading above it, not a separate topic. It's not supposed to have a Start button.

 

4 replies

rjs
Level 15
rjsLevel 15Answer
Level 15
July 12, 2020

That first row is a description or explanation of the bold heading above it, not a separate topic. It's not supposed to have a Start button.

 

rzadoAuthor
Level 2
July 12, 2020

Ahh, great, thanks for pointing that out!

 

Maybe some feedback for the TurboTax team that the format is a little ambiguous, though I might be the only one.

Level 2
January 29, 2021

Can’t download my TurboTax on my computer, keep getting error code 1305.

Level 14
January 31, 2021

Please reach out to us directly here.  

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