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rzado
Level 2
Jul 12, 2020 2:37 AM UTC
Solved

NY State Returns Technical Problem: "Start" buttons missing from "Changes to Federal Income"

In NY State Returns, "Changes to Federal Income," the first row of each section here is missing the "Start" button. I've tried logging in with the iPhone app and am still missing the "Start" button.

 

Has anybody else seen this before and know a fix?

 

I'll try to call support tomorrow (late at night here and the wait time is >1hr).

 

 

rjs
rjsAnswer
Level 15
Jul 12, 2020 4:02 AM UTC

That first row is a description or explanation of the bold heading above it, not a separate topic. It's not supposed to have a Start button.

 

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4 replies

rjs
Level 15
rjsLevel 15Answer
Level 15
Jul 12, 2020 4:02 AM UTC

That first row is a description or explanation of the bold heading above it, not a separate topic. It's not supposed to have a Start button.

 

    rzadoAuthor
    Level 2
    Jul 12, 2020 10:23 AM UTC

    Ahh, great, thanks for pointing that out!

     

    Maybe some feedback for the TurboTax team that the format is a little ambiguous, though I might be the only one.

    ldunl003
    Level 2
    Jan 29, 2021 6:34 PM UTC

    Can’t download my TurboTax on my computer, keep getting error code 1305.

    HeatherPLO
    Level 14
    Jan 31, 2021 8:07 PM UTC

    Please reach out to us directly here.  

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