I just can't get past this error trying to e-file in Illinois. I have tried 3 times, tripled checked we have the correct DL#. I called the IDOR and the DL# they have on file is the one I entered.
How can I get around this issue?
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IL is pretty picky about the DL information. If you have checked and re-checked ---and made sure you are entering a valid IL drivers license and did not mix up the issue and expiration dates with each other (an easy mistake to make) then if it were me, I would give it up and just mail the state return to IL. (I also live in IL).
I ended up mailing it in (USPS).
90 minutes on the phone (45 minutes with each), Turbo Tax said it was Illinois, Illinois said it was Turbo Tax. Not a pleasant experience...
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