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Level 2
November 29, 2022
Question

I got audited from the State. Need some help!

  • November 29, 2022
  • 2 replies
  • 5 views

I received a letter from the State of MA that I was audited and owe them money. I have been trying to talk to someone online and on the phone about this. All the phone numbers associated with Turbo Tax go to Canada. There is no U.S. contact. I submitted several requests for help via the online chat and never received a phone call.

 

I want to talk to someone directly about this. The payment they're requesting is due by December 28.

 

Please don't give me phone numbers to call because they don't work. I want to talk to a real person in the U.S.

 

Thank you

Linda

 

    2 replies

    DoninGA
    Level 15
    Level 15
    November 29, 2022

    Don't know what toll free numbers you used that went to Canada.

     

    This is the US toll free number for TurboTax US support - 1-800-446-8848

    Or -

    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

    Or -

    Go to this website for TurboTax US Audit Support Center - https://support.turbotax.intuit.com/irs-notice/audit-support/

     

    lindak21Author
    Level 2
    November 29, 2022

    I had 2 numbers and that was one of them. It goes to Turbo Tax Canada. Thank you for your help. I'll check out the support options.