I got audited from the State. Need some help!

[lindak21]

I received a letter from the State of MA that I was audited and owe them money. I have been trying to talk to someone online and on the phone about this. All the phone numbers associated with Turbo Tax go to Canada. There is no U.S. contact. I submitted several requests for help via the online chat and never received a phone call.

I want to talk to someone directly about this. The payment they're requesting is due by December 28.

Please don't give me phone numbers to call because they don't work. I want to talk to a real person in the U.S.

Thank you

Linda

[DoninGA]

Don't know what toll free numbers you used that went to Canada.

This is the US toll free number for TurboTax US support - 1-800-446-8848

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Go to this website for TurboTax US Audit Support Center - https://support.turbotax.intuit.com/irs-notice/audit-support/

[lindak21]

I had 2 numbers and that was one of them. It goes to Turbo Tax Canada. Thank you for your help. I'll check out the support options.