I downloaded TT2021 Premier from Amazon. The Federal works and updates etc. The state portion simply keeps going in a loop saying its all uptodate. Cannot work on state.

[vsmktm03]

Ive disabled all firewalls , uninstalled tt2021 , and reinstalled again from Amazon. No Help

[maglib]

@vsmktm03  I don't work for TT but found this link to help you out https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-...

Hope this helps!

[vsmktm03]

Thanks, I had seen this a few days ago , but when I try to apply it, it appears its meant for fixing a similar problem in 2020, and running it looks like it will clean up the "states" module in my 2020 TTax and not 2021.

TT needs to issue a version that will work for 2021 state tax download issue.

Right now nothing is working and although I paid for Federal and State , unless TT sends out a fix , only option left for me is to do the state tax manually.

[DaraLO]

@vsmktm03 Can you tell us which state tax return you're completing?  If this continues to be an issue for you, please contact us so we can further assist you.

[vsmktm03]

Thank you !

I was trying to download - ( from within the 2021 Premier Federal + state version  ) - for the state of Ohio, which I understand has released its forms , at least the  preliminary ones , with updates to follow.

When I start my state tax portion, a pop up window tells me its going to save my current work etc. , and then download Ohio specific forms, then it says 'down loading' , then I get the check mark and message 'your software is up to date"

But if I hit begin state tax , it simply keeps going in this endless loop. Its similar to the problem reported last year.