I did my taxes in February I now got a letter saying they are unable to process my electronic return for Illinois that I have to send things in.

[Marhck4]

Turbo tax is about to take 230 dollars from me and I think it's unfair I still haven't got a refund

[xmasbaby0]

Who sent you a letter?  The state of IL?   It is not uncommon for the state to request additional information in order to verify your identity or your income.  You do not say what information they requested.  Once the state accepts your tax return,  TurboTax gets no further information from the state.    This is now a matter between you and the state.  Provide the state with the information they requested as soon as possible so that you can receive your state refund.

[fanfare]

Be aware that TurboTax charges you for tax preparation,

and does not guarantee that your claimed refund will be approved.

@Marhck4