How much is my return
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New Member

How much is my return

 
3 Replies
Employee Tax Expert

How much is my return

Can you please be more specific?

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New Member

How much is my return

I had to pay 90 dollars for the advanced subscription and I canceled it and only getting 40 dollars refunded back to me why am I not getting my full 90 dollars back tk me 

Level 15

How much is my return


@Ella4200 wrote:

I had to pay 90 dollars for the advanced subscription and I canceled it and only getting 40 dollars refunded back to me why am I not getting my full 90 dollars back tk me 


Not sure what you paid for or when.  There is no such thing as an advanced subscription.  The only subscription from TurboTax is called Advantage where the software is sent to you each tax year in November based on what you have selected.

For all billing issues you need to contact TurboTax support.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

 

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