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Forum|Forum|4 years ago
October 23, 2021
2 replies
4 views

I need a refund because I payed 300$ from using the free edition but I only made 9thousand in unemployment last year and also state was rejected and also figures are wrong input on my federal what a joke this turbo cracks is.

TurboTax Free Edition Online

DoninGA

Level 15

You would NOT have been charged $300+ for using the TurboTax Free online edition. That type of charge would only have been if you used one of the Live Full Service editions where a CPA would complete your tax return for you. Additionally, you were shown the amount of the charges in the File section of the program on Step 1 and you agreed to the charges.

Also, your message on this forum indicates you are using the TurboTax Free online edition.

See this TurboTax support FAQ for checking your fees - https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

So there is much more to this story.

Contact TurboTax support and speak with an agent.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

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