Georgia State filing

Forum|Forum|6 years ago
March 1, 2020
4 replies
6 views

The TurboTax program tells me that the first State filing is free. I hit the start button for Georgia state and the program appears to download the forms for Georgia but when I follow the prompts, it does nothing further. The program brings up no additional questions and does not give me a State Return back as part of my forms. What do I do? Do I need to pay for the State forms where it is not truly free?

DavidD66

Level 15

Are you using TurboTax Online or the Desktop software?

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costa00405Author

Level 2

I bought the CD so I guess that means I have the Desktop version but I'm able to login to InstallTurboTax.com with my license code. Does that make a difference?

DavidD66

Level 15

Make sure you have updated the program. While you have the program open, click on "Online" the click on "Check for Updates". If this doesn't help, you will need to contact customer service. To do so, start by clicking on Contact Us This will help to ensure that your call is properly routed.

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