eFile State and Federal Taxes

[rachel_grace66]

I am trying to finish filing my state and federal taxes but it keeps telling me there is something wrong. I've double, triple, even quadruple checked and everything is entered in correctly. How do I file with this saying it wrong?

[xmasbaby0]

You can't.    There must be an error message--or is it being rejected?

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead.

You received a rejection email that we cannot see.  Please tell us word for word what it says so we know how to help you.  Or even copy and paste the email message.

[rachel_grace66]

I have attached the screenshot of the webpage but I never received an email.