E file

Forum|Forum|5 years ago
January 14, 2021
2 replies
5 views

please i really need your help with the filing issue, below is what it showing and i'm so confused cause it repeating itself Your transmission didn't go through

We could not e-file your return for the following reason:

The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.

eFile

Mike9241

Level 15

are you using a foreign cell phone number? TT will only accept a US cell phone number 1-xxx-xxx-xxxx

Mike9241

ee-ea

Alumni - Champ

dd a US phone number for the Turbo Tax profile. You need to click Intuit Account in the lower left of the Turbo Tax page and enter a U. S. phone number and then your password and save it. I don't even think it needs to be a valid phone number because when you go to file the return, it gives you an option to get email updates and/or text messages. Just make up a U. S. number if needed and don't check the box saying you want text messages and you should be able to get the taxes filed.