Tax Year Prior to 2020: e file state taxes

Forum|Forum|6 years ago
February 7, 2020
9 replies
33 views

keeps saying that it needs an update to e-file state, no updates available

eFile

SusanY1

Level 15

In which state are you filing? This may help us narrow down the best way to help.

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deherterAuthor

Level 2

Missouri. TurboTax says there is an update that I need before they can be transmitted. There are NO updates.

This appears to be a Turbo Tax issue?

kc1700

Level 2

Same problem! I'm trying to file New York State though... so frustrating! Have you had any success yet?

fmerg

Level 2

there is a major problem with turbotax deluxe cd
the software will not allow e-filing of new york state taxes
say that a software needs an update
when you follow the instruction it says the software is up to date
this happened on my computer and on two friends computers (different cd)
called the help center and they said just mail the state returns
i have used turbotax for 20+ years and with a reply like that i will be looking at Tax act or h&r block software
and will advise friends and family to do the same

NeilP

Level 2

The Deluxe version will not start my state tax filing.

pargol4

Level 2

I am in Illinois, bought my TT Premier from Amazon. I tried filing my taxes together(FED and STATE), and I got the same dialog box. I decided to try them individually, and the FED worked fine. The STATE gave me the dialog. After a lot of research, I uninstalled my 2019 version (still have 2017 and 2018 versions installed), and logged into TT online. I downloaded/installed 2019 Premier using my key, and when I loaded TT for the first time, it said it needed to update. Once it updated, I opened TT and was able to e-file my Illinois with no issue! I did NOTHING other than uninstall, and then re-install from TT ONLINE using my DVD key (from Amazon). I will say, however, that TT ONLINE showed my version as being 'Amazon'.

WillK

Level 14

Sounds like you got your state taxes filed. Remember to check the status of your returns by clicking here: https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/00/25538

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