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Level 1
April 21, 2023
Solved

E-File refund

How do i receive the $25.00 refund from my state (IN) on the efile that did not happen

for my 2022 Indiana taxes. Was charged the $25.00 for state efile but the efile would

not work for my state taxes.

DoninGA
DoninGAAnswer
Level 15
April 21, 2023

Expert Reviewed

You will have to contact TurboTax support to get the state e-file charge cancelled or refunded.  Use the key words Billing Issue when contacting support.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

1 reply

DoninGA
Level 15
DoninGALevel 15Answer
Level 15
April 21, 2023

Expert Reviewed

You will have to contact TurboTax support to get the state e-file charge cancelled or refunded.  Use the key words Billing Issue when contacting support.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax