Double Charged for State Filing

[kevinsan]

Anyone know how to resolve this new issue.  I bought Deluxe, Federal + 1 State.

i live in NH and have no state income tax to file. I work in MASS. and want to use my state filing, just like the last 10 years (using turbo Tax)   but the software made me buy a second state filing for  $45 additional.

why ?

I must have been on the phone for at least 3 hours multiple times to get past this... to no avail i gave up and paid it.... now i want a refund.....  never happened in the past. and i cannot believe i am the only person to live in NH and work in MASS.

advice ?!

[Anonymous_]

The only way to get a refund is to contact Support.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...